task33 Terms and Conditions

1 Introduction and Definitions

These Terms and Conditions ("Terms") form a legal agreement between the task33 online betting and casino platform and its users. By registering on the task33 website or mobile platform, or by using any of its services, you are considered to have fully read, understood, and accepted these Terms.

The following terms are used with specific meanings throughout this document:

• "Platform" refers to the task33 website, application, and all related services.
• "User" or "You" refers to any person registered on the Platform.
• "We" or "task33" refers to the organization that operates the Platform.
• "Account" refers to each user's personal registered profile.
• "Bet" refers to any form of financial participation conducted on the Platform.
• "Balance" refers to the amount of funds held in a user's account.

These Terms have been prepared in English and are governed by the laws of Bangladesh. In the event of any dispute, the English version shall be considered authoritative.

2 Eligibility and Registration

To open an account and use the services on the task33 platform, you must meet the following conditions:

2.1 Age Requirement

Only persons aged 21 or above may register on task33. This platform is strictly prohibited for anyone under the age of 21. We may request identity verification at any time to confirm age during registration.

2.2 Accuracy of Registration Information

You must provide accurate, complete, and up-to-date information at the time of registration. If false information is provided, task33 reserves the right to immediately close the account, and no balance will be returned in such cases.

2.3 One Account Policy

Each individual may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and all bonuses will be forfeited. However, the original deposited funds may be returned, subject to the outcome of an investigation.

2.4 Identity Verification (KYC)

To ensure secure transactions and prevent fraud, task33 may conduct a KYC (Know Your Customer) verification process at any time. This process may require a national identity card, passport, or other documents. If documents are not provided within the specified time, the account may be temporarily suspended.

3 Account Management

It is entirely your responsibility to keep your account secure. Please keep the following guidelines in mind:

• Never share your login credentials (username and password) with anyone else.
• Use a strong password that includes uppercase and lowercase letters, numbers, and special characters.
• Always log out after using your account, especially when using a shared device.
• If you suspect unauthorized access to your account, notify our support team immediately.
• The user is solely responsible for all activities carried out through the account.

If task33 detects any suspicious activity, it may temporarily suspend the account in the interest of security and require the user to go through a verification process.

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods are accepted for depositing funds on task33: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Deposits are generally processed instantly.

4.2 Withdrawals

The minimum amount for withdrawing winnings is ৳800. Withdrawal requests are generally processed within 5-30 minutes. However, there may be delays in some cases due to the need for additional verification.

4.3 Withdrawal Terms

• The withdrawal method must match the deposit method used.
• The required wagering conditions must be met before withdrawing bonus funds.
• Large withdrawals may be held if KYC verification has not been completed.
• In cases of suspicious transactions, withdrawals may be held until an investigation is completed.
• Withdrawal details must match the registered information on the account.

4.3 Taxes and Currency

All transactions are conducted in Bangladeshi Taka (BDT/৳). The user is solely responsible for any applicable taxes or duties.

5 Bonuses and Promotions

All bonus offers on task33 are provided subject to specific terms. By accepting a bonus, you are considered to have agreed to the associated terms and conditions.

5.1 Welcome Bonus

New members are eligible to receive up to 200% bonus up to ৳5,000 on their first deposit. For example: depositing ৳1,000 will earn a ৳2,000 bonus, bringing the total balance to ৳3,000.

5.2 General Bonus Rules

• Each promotion code or bonus offer may be used only once per person.
• Only one bonus may be claimed from the same household, device, or IP address.
• Bonus funds cannot be withdrawn directly — the wagering conditions must be met first.
• If bonus balance is not used within a specified period, it will be automatically removed.
• task33 reserves the right to change bonus terms or cancel bonuses at any time.

5.3 VIP Program

task33 has three VIP tiers: Bronze, Silver, and Gold. The Bronze tier offers up to 0.3% weekly cashback, the Silver tier offers up to 0.5%, and the Gold tier offers up to 0.8% weekly cashback. Users can advance to higher tiers based on consistent activity and loyalty. The detailed terms of VIP benefits are subject to change.

6 Gaming Rules

All games on task33 are operated fairly and transparently. The following gaming rules apply to all users:

6.1 Fair Play Guarantee

All casino games and sports betting on task33 are operated through certified game software providers. RNG (Random Number Generator) technology is used to determine game outcomes, which is completely impartial.

6.2 Betting Limits

Each game or market has specific minimum and maximum betting limits, which are displayed in the game interface. Bets exceeding these limits cannot be placed.

6.3 Technical Issues

In the case of bets that are incomplete due to a technical error, disconnection, or system failure, task33 will make a decision at its own discretion. In such cases, task33's decision is final.

6.4 Sports Betting Rules

In sports betting, if a match is cancelled after a bet has been placed or if a result cannot be determined, the bet amount is generally refunded. However, different rules may apply depending on the specific market.

7 Prohibited Activities

The following activities are strictly prohibited on the task33 platform and may result in account closure as well as legal action:

• Engaging in fraudulent or deceptive activities.
• Abusing bonus offers or claiming bonuses through multiple accounts.
• Using automated software, bots, or scripts.
• Conducting money laundering or illegal financial activities.
• Attempting to breach the platform's security systems.
• Harassing or disturbing other users.
• Operating an account under a false identity or in another person's name.
• Intentionally exploiting any vulnerability or flaw in the platform.
• Republishing platform content or data for commercial purposes without permission.

8 Intellectual Property

All content on the task33 website — including logos, graphics, text, software, design, and other elements — is protected under the intellectual property rights of task33 or its associated licensees.

Users may use the platform solely for personal and non-commercial purposes. No content from task33 may be reproduced, distributed, modified, or used without written permission.

9 Limitation of Liability

task33 is an entertainment platform. task33 holds no liability for the following:

• Financial losses arising from a user's gaming or betting activity.
• Technical failures, internet connectivity issues, or failures of third-party services.
• Losses resulting from unauthorized third-party access to an account.
• Losses caused by a user's own negligence or failure to comply with the terms.
• Unforeseen circumstances or events beyond the control of task33.

task33 always makes every effort to operate a safe and reliable platform, but a 100% uninterrupted service cannot be guaranteed.

10 Privacy

task33 places the highest importance on protecting users' personal information. We use SSL encryption and other advanced security measures. To learn more about how your information is collected, stored, and used, please read our Privacy Policy page.

By registering on the platform, you are considered to have agreed to our privacy policy.

11 Changes to Terms

task33 reserves the right to change, add to, or remove any part of these Terms at any time. Updated terms will take effect as soon as they are published on the platform.

For significant changes, an effort will be made to notify users via email or through a platform notification. However, if a user continues to use the platform after changes have been made, they will be considered to have accepted the new terms.

You should visit this page regularly for the most current terms. The date of the most recent update is noted at the top of this page.

12 Account Closure and Suspension

12.1 Closed at User Request

Any user may request to close their account at any time. In this case, the existing balance in the account (excluding any bonus that has not met wagering requirements) will be made available for withdrawal.

12.2 Suspension by task33

task33 may temporarily suspend or permanently close any account for the following reasons:

• Serious or repeated violation of the Terms and Conditions.
• Suspicion or evidence of fraud or forgery.
• Failure to complete KYC verification.
• Suspicion of financial irregularities or money laundering.
• Instructions from a court or relevant authority.

12.3 Self-Exclusion

As part of responsible gaming, users may voluntarily request to have their account closed for a set period or permanently. To learn more about this, please visit our Responsible Gaming page.

13 Dispute Resolution

In the event of any dispute or complaint, users should first notify our support team. We will make every effort to provide a resolution as quickly as possible.

Dispute resolution process:

1. Submit the matter through a support channel and attach any necessary information and evidence.
2. Our team will review the matter and take appropriate action.
3. If you are not satisfied with the initial resolution, the matter will be escalated to a higher level.
4. The final decision of task33's authority is binding.

In disputes relating to game results, server logs and game records will be considered the definitive evidence.

14 Contact

If you have any questions or comments about these Terms and Conditions, you can contact us:

• Live Chat: Support is available in Bengali 24/7 — click the live chat button on the platform.
• Email: [email protected]

Our support team is ready to assist you in Bengali 24 hours a day, 7 days a week.